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Spectrum Email Form*
*If you are a Spectrum member and need to send or receive sensitive account information, please log in to Online Banking or Mobile Banking and transmit your message via Secure Email.
Report Lost or Stolen Card
- Report a lost/stolen credit card: 866-633-9958
- Report a lost/stolen credit card outside the U.S.: 701-461-1878 (collect call)
ATM/Debit Card - send us a Secure Email from Online Banking or Mobile Banking, or call us:
- Report a lost/stolen ATM/debit card: 866-782-8782, Select Option 2
- Report a lost/stolen ATM/debit card outside the U.S.: 212-444-0986
If you are traveling, set a Travel Notification online or by calling Spectrum at 800-782-8782, so you'll be able to use your credit and debit cards seamlessly as you travel.
Change Password or PIN
Change your password or PIN online anytime by logging in to Online Banking.
If you believe you have been a victim of fraud and you want us to temporarily suspend your account, call us at 800-782-8782.