How to Reach Us

Routing Number: 321075866

Home Loan Help Desk: 888-750-4124

Call Center Phone Numbers (24-hour service): 800-782-8782 / 510-251-6000

Online Banking Department: 800-782-8782, ext. 2009

Secure Fax Number: 415-522-5160

To report a lost or stolen ATM/Debit card: 800-782-8782, Select option 2

To report a lost or stolen ATM/Debit card (while outside U.S.): 212-444-0986

To activate/assign a PIN to a new ATM/Debit Card or to change an existing PIN: 800-300-3062

To report a lost or stolen VISA HELOC Credit Card: 800-234-5354

*If you are a Spectrum Credit Union member and need to send or receive sensitive account information, please log in to PC Access and click on “Secure Email” to transmit your message via Secure Email.

Shipping Address:

Spectrum Credit Union
500 12th Street, Suite 200
Oakland, CA 94607

Mailing Address:

Spectrum Credit Union
P.O. Box 2069
Oakland, CA 94604-2069

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