How to Reach Us
Routing Number: 321075866
Home Loan Help Desk: 888-750-4124
Call Center Phone Numbers (24-hour service): 800-782-8782 / 510-251-6000
Online Banking Department: 800-782-8782, ext. 2009
Secure Fax Number: 415-522-5160
To report a lost or stolen ATM/Debit card: 800-782-8782, Select option 2
To report a lost or stolen ATM/Debit card (while outside U.S.): 212-444-0986
To activate/assign a PIN to a new ATM/Debit Card or to change an existing PIN: 800-300-3062
To report a lost or stolen VISA HELOC Credit Card: 800-234-5354
*If you are a Spectrum Credit Union member and need to send or receive sensitive account information, please log in to PC Access and click on “Secure Email” to transmit your message via Secure Email.
Shipping Address:
Spectrum Credit Union
500 12th Street, Suite 200
Oakland, CA 94607
Mailing Address:
Spectrum Credit Union
P.O. Box 2069
Oakland, CA 94604-2069